Conditions of sale
Art.1: Acceptance of conditions of sale
All orders imply full acceptance of the conditions of sale.
Conditions of sale below may be subject to change. In this case, the applicable conditions will be those in place on the website at the time of the order.
Art.2: Order Confirmation and Order Cancellation
The order placed via the website Manucréa is not always confirmed by email.
However, the customer will be notified in case of out of stock.
The order is considered effective upon receipt of payment. Items are reserved for 10 days from the date of order. In case no payment is received during this period, the order is cancelled.
Prices are set in euros. VAT is not applicable, in accordance with section 293B of the General Tax Code. The items' prices do not include packaging and delivery costs. These fees depend on the weight of the goods. They are at the customer's expense and specified at the time of order.
Art.4: Payment of Order
Payment is made after order confirmation. It is made either by check, bank transfer, credit card, or via Paypal.
Art.5: Order delivery
The order is only sent after confirmation of payment.
The products are delivered to the address indicated by the customer when ordering.
For information, the order is usually sent within 2 working days after the reception of the payment.
Shipments are only made by post (in a bubble envelope at rate Ecopli, green letter, letter Max or Colissimo). Manucréa can not be held responsible for any damage caused during the delivery or any delay in delivery due to postal services.
Art.6: Right of withdrawal
According to Article L121-16 of the French Consumer Code, the customer has 14 days from the reception of the order to use his right of withdrawal without any penalty or justification. The customer has to return the item new and in the original packaging at its own expense and risk. Within a maximum period of 30 days, the customer will be refunded the full amount paid (item and shipping costs).
Art.7: Presentation of items on the internet
In the case of fancy buttons or pins, due to their manufacturing technique by canes, there may be slight differences between the item presented on the website and the final item delivered to the customer. You can ask for a picture prior to settlement.
Art.8: Intellectual Property
All elements of the website are protected by https://www.manucrea.fr copyright. They are the exclusive property of Manucréa.